Utility Policies
Water & Sewer Service Guidelines
The City of Pequot Lakes has established policies to provide consistent and reliable water and sewer services for our customers and to protect the City's utility infrastructure.
Use the resources below to learn more about utility billing responsibilities, water meters, service disconnections, sewer emergencies, and seasonal freeze protection.
🏠 Property Owners & Tenants
This policy provides information regarding utility billing responsibilities for properties that are rented or occupied by tenants.
View the Property Owners with Tenants Utility Billing Policy
💧 Water Meter Replacement
Water meters are an important part of the City's utility system and are used to accurately measure water usage. This policy addresses fees and responsibilities associated with water meter replacement.
View the Water Meter Replacement Fee Policy
🚰 Water Service Disconnection
The City's Water Disconnect Policy outlines procedures and requirements related to the disconnection of municipal water service.
View the Water Disconnect Policy
⚠️ Sanitary Sewer Emergencies
The City's Sanitary Sewer Emergency Response Policy establishes procedures for responding to sanitary sewer emergencies and helps clarify responsibilities when an incident occurs.
View the Sanitary Sewer Emergency Response Policy
❄️ Freeze Run Policy
During periods of extreme cold, certain properties may be at increased risk of frozen water service lines. The City's Freeze Run Policy provides guidance for customers who may be directed by the City to continuously run water to help prevent freezing.
Customers should not begin running water for freeze protection unless directed to do so by the City.
Questions About a Utility Policy?
Not sure which policy applies to your situation? Contact Pequot Lakes City Hall at 218-568-5222. Our staff can answer your questions or connect you with the appropriate Utility staff.
Water or sewer emergency after regular business hours?
Call 218-515-0440.
Please use the after-hours number for water and sewer emergencies only.